Service Costs & Usage Fees

Introduction:

This page provides an overview of usage-based costs associated with our platform's additional services. These charges apply on top of the subscription plan, allowing flexibility and transparency. Visit our website at https://zmtrack.com for more details or reach out to our team for any questions.

Main Services

• LC Email System: $1.013 Per 1,000 emails
  Cost-effective email sending solution.

• Email Validation: $3.75 Per 1,000 emails
  Validates emails to improve deliverability.

• Dedicated IP Address: $79.65 per month per domain.
  Helps maintain a consistent email sending reputation.

• Premium Triggers & Actions: $0.015/month per execution.
  For advanced workflow automation.

• Content AI: First 500 words free, then $0.09 per 1,000 words.
  AI-generated content creation for various needs.

• Workflow AI: 100 free executions, then $0.045/execution.
  Automates workflows with AI capabilities.

• Conversation AI: $79.38 per month for unlimited messages.
  Offers AI-driven conversational support for users.

• Review AI: $0.12/month per execution.
  Automates customer review management.

• Yext Online Listings: $60 per month, with a 3-month minimum commitment.
  Enhances online presence and SEO with listings across reputable sites.

• WordPress Hosting: $20 per month per site.
  Hosts WordPress sites directly on our platform.

• WhatsApp Integration: $29.9 per month, plus usage fees.
  Enables WhatsApp customer engagement.

• Marketplace Services: Variable pricing.
  Access additional tools and services based on custom needs.

Phone System

• Local Calls (US): $0.021 per minute to make and $0.01275 per minute to receive.
  Basic calling functionality with intelligent APIs.

• Toll-Free Calls (US): $0.021 per minute to make and $0.033 per minute to receive.
  Toll-free calls provide customer convenience.

• Browser/App Calling: $0.006 per minute to make or receive.
  Enables VoIP calls through web browsers and mobile apps.

• SIP Interface: $0.006 per minute to make or receive.
  Extend capabilities to your IP infrastructure.

• Conference Calls: $0.0027 per minute per participant.
  Supports low-latency audio conferencing worldwide.

• Call Recording: $0.00375 per minute.
  Securely records calls in the cloud.

• Recording Storage: $0.00075 per minute per month.
  Stores recorded calls securely.

• Transcription: $0.075 per minute.
  Converts call recordings to text.

• Voice Insights (Advanced Metrics): $0.0036 per minute.
  Provides detailed metrics to improve call quality.

• Virtual Agent (Google Dialogflow CX): $0.1275 per minute.
  AI-driven conversational IVRs.

• Emergency Calling: $1.125 per month per number, plus $112.50 for 911 calls made without registered addresses.
  Supports emergency calls with address registration.

• Phone Number Costs (Local US): $1.725 per month for up to 1,000 numbers.
  Offers local numbers with flexible pricing options.

• Toll-Free Numbers (US): $3.225 per month for up to 1,000 numbers.
  Toll-free numbers for enhanced business communication.

• BYOC Trunking: $0.006 per minute for termination or origination.
  Integrate with existing PSTN carrier numbers.

• Voice Intelligence - Transcription: $0.036 per minute for batch transcription.
  Converts voice recordings to text in batches.

• Streaming Transcription: $0.0405 per minute.
  Provides real-time transcription during calls.

• Branded Calling: $0.18 per call.
  Displays your business name on customer devices to build trust.

• Committed-Use Discounts: Contact sales for rates with markup.
  Discounted rates available for high-volume commitments.

WhatsApp

• Monthly Subscription: $29.99.
  Required to activate WhatsApp services.

• Conversation-Based Pricing: Charged per 24-hour conversation, not per message.
  This structure ensures clear, single charges for ongoing customer interactions.

• Conversation Categories:

  • Marketing: Country-specific rates (e.g., US: $0.0395) for promotional messages and retargeting.

  • Utility: Country-specific rates (e.g., US: $0.0237) for order updates, confirmations, and surveys.

  • Authentication: Country-specific rates (e.g., US: $0.0213) for user verification with one-time codes.

  • Service: Country-specific rates (e.g., US: $0.0138) for customer support and issue resolution.

• Free Entry Point Conversation: Free.
  Opens a 72-hour window when a customer initiates a conversation via Click to WhatsApp Ad or Facebook CTA.

• 1,000 Free Service Conversations: Free each month across all phone numbers.
  Covers 1,000 service-related conversations each month.

Links to Other Web Sites

ZmTrack is not responsible for the practices employed by websites linked to or from our website, nor the information or content contained therein. Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Notification Procedures

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our website, as determined by ZmTrack in its sole discretion. We reserve the right to determine the form and means of providing notifications to you.

Changes to Service Costs & Usage Fees

If we make any changes to our service costs and usage fees, we will post those updates on this page to keep you informed of current pricing. Changes to service costs and usage fees are effective immediately upon posting. We encourage you to review this page periodically, as no notifications will be sent regarding these updates.

Please note that all costs and fees listed here are subject to change. We recommend checking this page regularly for the most accurate information, as no notifications will be sent regarding updates. For more details, visit https://zmtrack.com or contact our support team

Contact

Please contact us with any questions or concerns regarding the service cost & usage fees .

Customer Support Team: [email protected]